Are there any fees in addition to the menu price?
Yes. All of our pricing is custom to your desired menu, plus Sales Tax.
What if I want to change my menu?
No problem! Once you’ve secured your event date with a deposit, you’ll have the freedom to adjust your menu and services as desired until 2 weeks prior to your event date.
What is your cancellation policy?
30+ Days Prior to Date of Event:
* 50% of your initial deposit is non-refundable * Plus: Any other real charges incurred by Courtney’s Catering on behalf of client (i.e. Tasting Fees, Pre-Paid Rentals, Staffing, etc.) are non-refundable. * 3% Credit Card Processing Fees on any payments processed are non-refundable.
Within 2 weeks of Event:
* Payments are Non-refundable.
How far will you Travel?
Grill gurus will travel the globe! (Distance charges apply outside of 6 miles from Cedarhurst long island)
When do you need to know the number of guests?
When do you need to know the number of guests?
Can I substitute items or change the menus?
Yes! All of our menus are suggested popular combinations, but only a place to start. We are very flexible and can vary menus to suit your needs.
Any combinations are possible - just ask!
Are there vegetarian, vegan, gluten free and allergen free options?
Yes, we have many options for vegetarians, vegans or those with food sensitivities. Please let us know how many guests require an alternative option, and we will work with you on a menu custom to their dietary needs.
Is gratuity included?
No, we don't automatically charge a gratuity. We suggest an optional 10-20% gratuity for the servers, based on the size and type of event. Gratuity is always appreciated but never expected.
Do you require a deposit?
Yes, a 25% deposit is generally requested in order to secure your event date.
How far ahead do I need to book the event?
As soon as you know - let us know! Planning ahead is great, but we will always accommodate your last minute needs to the best of our ability!
How can I book my event?
We can discuss details over the phone, in person at our office, or via email - whichever is easiest for you! In office meetings are appointment only and can be scheduled by phone or email.
There is no kitchen where my event is being held. Are you still able to cater it?
Yes we can! Please let us know where your event is being held when you give us your event details so we can address the logistics and any possible issues.
Can you provide me with any services other than catering?
Absolutely! We are a one-stop-shop, so we are happy to arrange event rentals you need such as guest tables, seating, linens, chair covers, china, tents - almost everything you can think of! We can also arrange entertainment services like a DJ, Emcee, & bounce houses. Just let us know what you need & we will include those items in your catering package quote
Is grill gurus licensed & insured?
Yes, we have all licenses, permits & insurances that are required to prepare & serve food & beverages.